Logged in someone else's account
complete
Whitelisted yes
I have opened the Quran.com app and I am logged in to someone else's account, which I never engaged with.
Walid Moustafa
complete
Walid Moustafa
Assalaamu Alaikum,
We sincerely apologize for any inconvenience you may have faced earlier. Alhamdulillah, the issue has been resolved now. Thank you for your contribution and for reporting the issue to us.
Jazakum Allahu Khairan for your patience and understanding. We deeply value your commitment to the Quran, and we hope our features enhance your journey of connection and reflection with the Quran.
Thank you!
Quran.com Team
Walid Moustafa
Merged in a post:
Strange account
Mariem El hari
I just opened the website Quran.com and I found an account that is not mine. I can’t even logout and add mine.
So please help, thanks.
cennet çakmak
Me too.I can't get out of the account. Also, even if I log in again when I leave, I log in to the account I don't recognize, but I use my own e-mail address and password. I think they hacked the site.
M
Maverick
me too, trying to log out, then log in, the same thing happens; loging into the other person's account, i dont know if i lost my progress
Harris Uddin
This just happened to me aswell