Bookmarks
Kaltuma Abdi
I had bookmarked a few ayahs so I could come back to them later but now they’re gone. Even though I’m not signed in I’ve been bookmarking ayahs like this for months maybe even a year and they’ve always stayed saved but now all of a sudden they’ve disappeared. Is there any way to recover them?
Walid Moustafa
Assalamu Alaikum,
Thanks for letting us know about the issue with your bookmarks. It’s possible that you were signed out, or that you were browsing as a guest on a browser. If you switched to another browser or recently cleared your cache and cookies, this can remove saved bookmarks.
Could you please share a bit more detail to help us investigate? Specifically:
- What browser and device are you using?
- Did you recently clear your browser data or use a different device?
Jazakum Allahu Khairan!