My bookmark is "Stuck" at one place for weeks now.
complete
Haris Aziz
At Aya 34 V20, I bookmarked several weeks ago, Since then I can generate new bookmarks, no problem and the old one 34v20 bookmark goes away as it is supposed to. Next day when I open the App it's back to the same ie 34v20 position and the recent bookmark is absent. This has been going on for several weeks, consistently.
Quran.com Feedback Team
updated the status to
complete
Quran.com Feedback Team
Merged in a post:
Bookmarks
sabreen khan
Bookmark is not updating properly. It goes back to the first time i bookmarked (example my bookmark is stuck at surah baqarah, ayat 20). It took me few days to realize this.
Quran.com Feedback Team
Merged in a post:
bookmark doesn't update
A
Abdullah
I bookmarked page no. 13 and I cannot update it since then. Every time I bookmark a new page and comeback a day later, I see that it's bookmarking the 13th page. My operating system is macOS and the browser is Chrome.
Quran.com Feedback Team
Merged in a post:
Bookmark bugged, stuck
Anas
1) Samsung tab S6 Lite Android 13
2) Google Chrome
3)
4) I am logged in always Whenever I save a bookmark it shows the proper one when going to My Quran, but when I reopen it the next time j use it always shows Surah Al-Anbiya 21:24. I remove it by going to the surah verse and removing bookmark then it shows no bookmark in my Quran but then next time I load into Quran.com it says surah Al Anbiya 21:24 as my last bookmark with date of last time I bookmarked it.
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Quran.com Feedback Team
Assalamu alaikum,
We’re following up regarding the bookmark issue you previously reported, where a newly saved bookmark would not persist and an older bookmark would return later.
Could you please let us know if you are still experiencing this issue, or if your bookmarks are now saving and updating correctly?
If everything is working normally now, we’ll close this report as resolved.
Jazakum Allahu khayran for your patience and for helping us improve Quran.com.
Quran.com Feedback Team
Quran.com Feedback Team
Assalamu alaikum,
We’re following up regarding the bookmark issue you previously reported.
The issue has been addressed, and we’d appreciate it if you could confirm whether your bookmarks are now saving and updating correctly.
If everything is working normally, we’ll consider the issue resolved.
Jazakum Allahu khayran for your patience and for helping us improve Quran.com.
Quran.com Feedback Team
Md Nazmul Islam Abid
Same problem
Haris Aziz
it is now fixed. JAK
Quran.com Feedback Team
Assalamu alaikum Dear Haris Aziz,
Jazakum Allahu khayran for your patience while our team investigated this issue.
Since you’re currently using Quran.com as a guest without signing in, your reading data is stored locally in your browser. For now, could you please sign in or create a Quran.com account, set a new Reading Bookmark, and check whether it remains saved correctly when you return later?
Please let us know how it works after signing in, as this will help our team with the investigation.
Jazakum Allahu khayran for your help and patience.
Quran.com Feedback Team
Quran.com Feedback Team
Assalamu alaikum Dear Haris Aziz,
Jazakum Allahu khayran for following up and for providing the additional details.
We’re sorry to hear that the bookmark issue has returned. We’ll share this update with our team so they can continue investigating the issue.
We appreciate your patience and for letting us know that the problem has reoccurred.
Quran.com Feedback Team
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