Lost reading history and streak
U
Umm Abdullah
Android 11
Chrome 127.0.6533.64
I was at almost a 150 day streak and lost it for no fault of mine. I had read in the morning and by night it was showing day one and my reading history was all gone. Maybe you have cap on the number of days in the streak?
It may also be good to not lose reading history just for a broken streak.
Quran.com Feedback Team
Assalamu Alaikum Dear Umm Abdullah,
Jazakum Allahu khayran for reporting this, and we’re sorry for the frustration caused by losing your streak and reading history.
Could you please confirm whether you were logged into your Quran.com account when this happened, and share the email used for the account? Also, please let us know the approximate date/time this happened and whether you cleared browser data or changed devices recently.
This will help us review whether it was a sync, browser storage, or streak calculation issue.
Quran.com Feedback Team