If my internet goes and come back I am unable to navigate in the same way. Many times the play feature stops working. | Voters

If my internet goes and come back I am unable to navigate in the same way. Many times the play feature stops working.

Tabish Shah Mohsin

1)macOS, 2)safari,

4 days ago

Ahmed M Osman

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Ahmed M Osman

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Ahmed M Osman

Assalamu Alaikum Dear Tabish Shah Mohsin,
Thank you for your feedback on feedback.quran.com. 
After thoroughly reviewing the functionality, we can confirm that the feature works as designed.
We understand that it might not have behaved as you expected, and we’d be happy to provide further guidance:
The Audio play feature is depending in the internet connection. If connection lost the audio will stop playing.
Your input is valuable to us as we continuously look for improvement. Please feel free to reach out if you have any further questions or suggestions.
Thanks,
Quran.com Feedback Team

Tabish Shah Mohsin

Ahmed M Osman Asslkm, the problem isn't that the playing feature turns off due to faulty internet. But even after I connect a stable internet after a fault it still doesn't let me play. Moreover even shifting between the ayahs don't fix the play button .

Ahmed M Osman

Assalamu Alaikum Dear Tabish Shah Mohsin,
Jazakum Allahu Khairan for reaching out and sharing your feedback with us! We greatly appreciate it and will share your input with our team.
Thanks,
Quran.com Feedback Team