Day streak resets
M
M K
Salaam Alaykum,
The issue I have is my streak keeps resetting after few days. I read and listen to the Quran every single day using Quran.com, yet the streak resets. Please see the attached screenshot.
Further info:
1) Operating system: Windows AND Android Mobile
2) Browser : Chrome AND Edge
3) Screenshot : Attached
Will appreciate some help here.
Thanks
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M
M K
Walaykum Salaam
Thank you for your prompt response. Yes I am signed in on both devices with the same account. The bookmark feature also works perfectly and syncs between both devices as well.
Thanks
Quran.com Feedback Team
Assalamu alaikum Dear M K,
Jazakum Allahu khayran for reaching out and for sharing the screenshot and details.
We’re sorry to hear that your streak keeps resetting even though you read and listen to the Quran daily.
The screenshot shows the streak is currently displaying as 1 day, so we will share this issue with the team for review.
Could you please also confirm whether you are signed in with the same account on both Windows and Android?
BarakAllahu feek.
Quran.com Feedback Team