Audio skips ayaat and goes to previous ayah: Surah Jathiyah ayah 35-37 | Voters

Audio skips ayaat and goes to previous ayah: Surah Jathiyah ayah 35-37

Kubura Mohamed

At the end of ayah 35 the audio does not move on to ayah 36, instead it starts playing from ayah 23 while the pointer has moved on to ayah 36.

JazakumAllah Khair

3 days ago

Quran.com Feedback Team

Assalamu Alaikum Dear @,
Jazakum Allahu Khairan for reaching out and notifying us about this issue!
To help us investigate further, could you please share the following information with us:
Device name
Operating system
Browser name
Any screenshots of the error/bug
The reciter name
Your input will help us resolve this faster in shaa Allah.
Thanks,
Quran.com Feedback Team

Kubura Mohamed

Quran.com Feedback Team 
Wa Alaikum Assalam wa Rahmatullahi wa Barakatuh,
Jazakum Allahu Khairan for your prompt response. Here are the details you requested to help investigate the issue:
Device Name: Intel Tiger Lake Chromebook (volta, version 139.16328.0)
Operating System: Chrome OS
Browser: Google Chrome
Reciter Name: Abu Bakr Ash-Shatri
BarakaAllah feekum

Quran.com Feedback Team

Kubura Mohamed: Assalamu Alaikum
Jazakum Allahu Khairan for bringing this issue to our attention!
Our engineering team has been notified and will work to resolve the issue, insha'Allah. 
We truly appreciate your dedication to the Book of Allah, and please don’t hesitate to share any further observations.
Thanks,
Quran.com Feedback Team